Frequently Asked Questions



1- Where can I get answers to my product questions?

  • For questions about our products we recommend you to contact our customer service department with any questions.
  • See our Contact Us page for more information.

2- Do You Ship Internationally?

  • Yes, we do ship everywhere and shipping is FREE.

3- How Long Will It Take To Get My Package?

  • We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive within 10 - 14 business days.
  • This is because there might be an occasional delay due to customs clearance processes.

4- How can I track my order?

  • When your order is shipped, we will immediately send you an email containing a tracking number. Using this number you will be able to know where is your item and when it is going to arrive to you.
  • and you can go to the track your order page to track your order

5- Will I have to pay any duties and taxes on top of my order?

  • This depends on the area you are ordering from. Please be aware that does not have any control over any duties, customs, and taxes levied by the country to which your order is being shipped. We cannot advise you what the cost will be as these charges can vary according to country.
  • Since these fees are not computed nor applied to orders by, please contact your local customs office to find out more information if you are unsure of the charges.

6-How do I place an Order?

  • Simply choose the item to purchase, click the associated "Add to Cart" button, and proceed to "Checkout" from your shopping cart.

7- How Can I Cancel Or Change My Order?

  • You can cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

8- I am not in love with my order, can it be returned? What if there is an issue?

  • We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order numbers on the returned parcels.
  • Please note: If your package is on the way, you must wait for it to arrive and return it before receiving 

9- What payment methods does our store accept?

  • Currently, we accept (Credit Cards and PayPal payments).

10- Is it safe to purchase online from your Store?

  • Absolutely! our store uses a variety of technological security methods to ensure safe payment for our customers. In addition, our privacy policy indicates that we do not store any credit card details nor do we share your personal information with any third party. 
  • Free Shipping

    for all products worldwide
  • Securety Payments

    credit card information is 100% protected.
  • 30-Day Returns

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  • 24/7 Support

    Contact us 24 hours a day, 7 days a week